Terms of Service
These terms govern your use of NextStop courier services. Please read them carefully.
1. Acceptance of Terms
By using NextStop courier services, you agree to be bound by these Terms of Service.
These terms constitute a legally binding agreement between you and NextStop. If you do not agree to these terms, please do not use our services.
2. Service Description
NextStop provides on-demand courier and delivery services throughout Jamaica, connecting customers with independent couriers for package transportation.
Our Services Include:
- Same-day delivery services
- Real-time package tracking
- Secure package handling
- Multiple payment options
- Customer support services
- Delivery confirmation
- Insurance coverage
- Business account management
3. User Responsibilities
As a user of NextStop services, you agree to:
Accurate Information
- Provide accurate pickup and delivery addresses
- Ensure contact information is current
- Accurately describe package contents and weight
Package Compliance
- Ensure packages comply with our prohibited items policy
- Properly package items to prevent damage
- Declare valuable items for insurance purposes
Payment Obligations
- Pay for services as agreed upon booking
- Provide valid payment information
- Pay any additional fees or surcharges
Respectful Conduct
- Treat couriers and staff with respect
- Be available for pickup and delivery
- Follow safety guidelines and instructions
Prohibited Items
The following items are strictly prohibited:
- Illegal drugs or substances
- Weapons and ammunition
- Hazardous materials
- Live animals
- Perishable food items (without arrangement)
- Fragile items without proper packaging
- Items exceeding weight/size limits
- Stolen or counterfeit goods
4. Payment Terms
Payment Methods
- Cash on delivery
- Credit/debit cards
- Bank transfers
- Business accounts with monthly billing
Payment Terms
- Payment due upon delivery completion
- Business accounts: Net 30 days
- Late payment fees may apply
- Disputed charges must be reported within 7 days
5. Liability and Insurance
Our Liability
- Limited to declared value of items
- Maximum liability: JMD $50,000 per shipment
- Excludes consequential damages
- Subject to terms and conditions
Insurance Coverage
- Basic coverage included for all deliveries
- Additional insurance available for valuable items
- Claims must be reported within 24 hours
- Proof of value required for claims
6. Termination
Either party may terminate this agreement:
- At any time with or without cause
- Immediately for breach of terms
- Upon written notice for convenience
Upon termination:
- All outstanding payments become due immediately
- Access to services will be discontinued
- Data retention policies will apply as per our Privacy Policy
7. Contact Information
For questions about these Terms of Service, please contact us:
Phone
+1 (876) 832-1248
Address
NextStop Courier Ja
4 Lismore Avenue
Suite F23
Kingston, Jamaica